Your privacy matters to us. This Privacy Policy explains exactly what personal information Patokbet collects, why we collect it, how we use and protect it, and what rights you have over your own data as a player on our platform.
Privacy at a Glance
Six core principles that define how Patokbet approaches your personal data. These are highlights only — the full policy below contains the complete details.
Patokbet uses industry-standard encryption and security protocols to protect your personal information at rest and in transit. Your account data, payment details, and identity documents are stored on secured servers with restricted access controls.
Patokbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the Patokbet platform and to comply with our legal obligations under Philippine law.
As a Patokbet player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You can exercise these rights at any time by contacting our support team directly.
Patokbet operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the data privacy rights of all Filipino players on our platform.
Patokbet uses cookies and similar tracking technologies to improve your experience on the platform. We explain exactly what cookies we use, why we use them, and how you can manage your cookie preferences in the dedicated section of this policy.
Patokbet collects only the personal information that is necessary to provide our services, verify your identity, process transactions, and comply with applicable law. We do not collect data beyond what is required for these legitimate purposes.
Patokbet ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. This Privacy Policy describes how Patokbet collects, processes, stores, shares, and protects your personal information when you access or use the Patokbet website at patokbet.org or our mobile application.
This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, we take our data privacy obligations seriously.
By registering an account on Patokbet, making a deposit, or otherwise using our platform, you consent to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the Patokbet platform immediately.
Patokbet collects the following categories of personal information from players. We collect only what is necessary to provide our services, verify your identity, process transactions, and comply with applicable legal obligations.
Patokbet collects your personal information through the following means:
Patokbet uses your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your Patokbet player account, verifying your identity and age, and managing your account settings and preferences. |
| Service Delivery | Processing deposits and withdrawals, crediting bonuses, providing access to games, and delivering customer support services. |
| Legal Compliance | Fulfilling our obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act, and other applicable laws and regulations. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling indicators and administering responsible gaming tools including self-exclusion and deposit limits. |
| Platform Improvement | Analyzing usage patterns and player behavior in aggregate to improve the Patokbet platform, fix technical issues, and develop new features. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. You may opt out at any time. |
| Dispute Resolution | Investigating and resolving complaints, disputes, and legal claims involving your account or transactions on the platform. |
Patokbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
Patokbet does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
We engage trusted third-party service providers who process personal data on our behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure and hosting providers, customer support platform providers, and fraud detection and security service providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.
Patokbet may disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of Patokbet or its players, or investigate suspected fraud or illegal activity. This includes mandatory reporting to the Anti-Money Laundering Council (AMLC) where required under the Anti-Money Laundering Act.
In the event of a merger, acquisition, restructuring, or sale of all or part of Patokbet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
Patokbet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
Patokbet uses cookies and similar tracking technologies on our website and mobile application to enhance your experience, analyze platform usage, and support security functions. The following types of cookies are used on the Patokbet platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the platform to function. Includes session management, login authentication, and security tokens. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations. | Up to 12 months |
| Analytics | Collect anonymized data about how players use the platform to help us improve performance, identify errors, and optimize the user experience. | Up to 24 months |
| Security | Support fraud detection, bot prevention, and account security monitoring functions on the platform. | Up to 12 months |
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Patokbet platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.
Patokbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Patokbet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data Patokbet holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you on the Patokbet platform.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw your consent to data processing at any time where processing is based on consent, without affecting the lawfulness of prior processing.
Patokbet will respond to all data privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of the extension and the reason for it. We may need to verify your identity before processing your request.
If you are not satisfied with our response to your data privacy rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The Patokbet platform is strictly intended for adults aged 21 years and above. Patokbet does not knowingly collect personal information from individuals under the age of 21. Age verification is a mandatory step in the Patokbet registration process, and we conduct ongoing KYC checks to ensure compliance with this requirement.
If Patokbet becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited in accordance with our Terms & Conditions.
If you believe that a minor has registered on the Patokbet platform, please contact our support team immediately so that we can investigate and take appropriate action.
The Patokbet platform may contain links to third-party websites or services, including payment provider portals and regulatory information pages. This Privacy Policy applies solely to the Patokbet platform and does not cover the privacy practices of any third-party websites or services.
Patokbet is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Patokbet platform.
Patokbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Patokbet platform prior to the changes taking effect.
The date of the most recent revision to this Privacy Policy is indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how Patokbet protects your personal information. Your continued use of the Patokbet platform following the posting of any amendments constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Patokbet handles your personal data, please contact our Data Protection Officer. We are committed to addressing all data privacy inquiries promptly and transparently.
For formal data privacy rights requests, please include your full name, registered email address, and a clear description of your request. We may need to verify your identity before processing your request to protect the security of your personal data.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Now that you know how Patokbet protects your privacy, join thousands of Filipino players from Manila to Davao who trust our platform. Register today and start playing with full confidence.
21+ only · Play responsibly · Your data is protected under RA 10173